The Kepner-Tregoe Matrix provides a systematic and efficient framework for organizing, gathering, and evaluating information for successful decision making. Learn more about the Kepner Tregoe method, to expand your problem solving this problem solving method is Problem Solving and Decision Making (PSDM). The Kepner Tregoe Matrix is a one of the most unique, documented analysis and decision-making methods. It is sometimes called a root cause analysisand.

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And Kepner Tregoe decision making is not considered to be how humans naturally do their decision making The user of will evaluate alternative courses of action to optimize the selected result based on explicit objectives. The quality of the decisions you make is going to have a profound impact on the success that you are able to achieve on both a personal and professional level.

How to use the Kepner Tregoe decision making model

It is sometimes called a root cause analysis and decision-making method. Did the Adverse Consequences Table change your original decision? Other ideas This is only one of the many decision making tools and techniques available for business type decisions.

Are they risks that you are willing to take, or not? Not only should you be concerned with the problems themselves, but more importantly, you should be focused on the root causes of those problems.

Problem Solving & Decision Making

A vinyl manufacturer increased annualized production with a significant rise in profits. What do you think? You may unsubscribe at any time.

It is important not to rush this first step — taking your time at this stage will likely save you time down the line. With a good idea of what exactly is going on, the other matter to deal with here is to sort out your priorities. ITIL is the new way of thinking, but it can be rather dry and robotic unless it is underpinned with good decision tools. KT’s instructors will ensure you’re ready use these skills back on the job to make an impact where you work.


A situation analysis will clarify the distinctions in all these processes and as a result it will be possible to search for suitable solutions. Email Name Then Don’t worry — your e-mail address is totally safe. No deciaion can guarantee that you will make the right decision every time — no one makes the right kepnr every time — but being familiar with tools such as this is a big step in the right direction.

Assign a relative score for each alternative on an objective-by-objective basis 6. The building may still be on fire! I agree to Kepner-Tregoe processing my personal information regarding this request. The Kepner-Tregoe analysis model may provide you with an unbiased decision-making Decision Making Process.

Kepner Tregoe Method

I have used it all the time along my career as a manager of organizations, with extreme success. Kepner Tregoe describes the following steps to approach decision analysis: Always up-to-date with our latest practical posts and updates? Kepner Tregoe decision analysis Prepare decision statement – includes not only the desired result but also the action required.

Mintzberg Managerial Roles December 29, So, please, I would appreciate to know what kind of system is being used now instead of an approach like K-T, to have provoked your comment about the existence of an alternative way of thinking. Clarify the situation, outline concerns and choose a direction. See the full list of Strategy Skills eBooks, templates and checklists available for free download right now. It trevoe also take considerable time to get through this process.

Kepner Tregoe |

Everything should be very general in nature at this point as you attempt to get a firm grasp on what is going on, and why a decision needs to be made in the first place. Often there is pressure ttregoe time to solve the problems and it is debatable what the right way of solving these problems is. Following deciaion step-by-step approach of Kepner Tregoe decision making allows for the use of critical thinking skills in considering many possible factors that may be vital in making the decision.


It’s difficult to believe that there won’t be any bias in there whatsoever! A list of the practical implications must be complied and for each item, identify the best way to prevent it occurring. It is a structured technique to identifying and rank all factors critical to the decision. Tregoe in the s. This decision making model deals with this only by troubleshooting at the end of the process.

The Kepner Tregoe Matrix is a one of the most unique, devision analysis and decision-making methods. We promise to use it only to send you this newsletter. Once you have completed the necessary steps in order to think about your choice from a variety of angles, you should have the confidence needed to make the right selection.

What are your success factors for the good Kepner Tregoe Method set up? List adverse consequences for each top alternative and evaluate probability high, medium, low and severity high, medium, low. Rating the Adverse Consequences 10 Minutes Rate Each adverse Consequence — on the possibility it will occur — and the Seriousness if it does occur — then multiply Probability x Seriousness and sum.

This website makes use of cookies to enhance browsing experience and provide additional functionality. All workshop attendees will receive the Kepner-Tregoe Tablet App and access to online post-workshop learning support tools coaching videos, tips, tricks, worksheets, and more with a My KT membership.

Through research Charles Kepner and Benjamin Tregoe discovered that the registration of a problem is not a uniform process. This is often problematic because the universe often has other plans! Understand and proactively manage risks and opportunities.

Kepner-Tregoe is committed to protecting your privacy. Decision What alternative did you select based solely on the decision analysis tables?