Learn about the active and inactive ports, connection diagrams, and other specifications of the Cisco Explorer HDC high definition receiver. Cisco HDC Pdf User Manuals. View online or download Cisco HDC Installation Reference Manual. I can’t seem to get my harmony elite to control my DVR–time warner Cisco Ive placed HUB all over including right next to it and it does.

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Just got my second Cisco box in two weeks and notice when watching recorded shows and press info, the only info that comes up is from the live show I was previously watching. A week or so ago this feature stopped working.

I really need to access some of the recordings I had for work. Did you remove the label off the back of the DVR? Other providers may use different software that may or may not have this option. You probably need to program your new remote to your TV and everything should work fine.

The box runs very cool and quiet which should provide a long life for the hardware, especially the hard drive. However, during playback of recorded shows, or during playback after pausing a show, the picture gets distorted, shows groups of individual pixels, pauses itself a second or two, and is generally impossible to watch.

Removing the cover provides access to the hard drive and mainboard of the box. While watching a recorded show the system freezes up leaving a blank screen and the record button keeps flashing on and off.

Thanks for all of the useful info. I am guessing dual to the Qam listed above but I hate assuming.


I recently got one of these fisco after switching to whole house DVR. Sam, I just received a new HDC box today. A few weeks ago, they did a major software upgrade. Also when a incoming phone call comes up on the tv screen the box cannot be paused. I have a Cisco and would like to know about the filesystem. Now with the second box.

The hard drive caddy can be removed from the chassis by taking out the 4 gold screws holding it in place. It took all day about 12hrs. I thought HDMI was a universal digital format. If I hold down the select key, I do see 8742udc flashing mail icon, but none of the Up keys will bring up the menu.

Has anyone had any success using the firewire port on cisoc back? Will check back with comments in a week or so.

Taking a Look Inside the Cisco 8742HDC Cable Box

Any thoughts on how to resolve? Page 30 of the manufacture diagnostics displays the current OpenCable middleware image loaded on the box. Once all the screws are out pull back and lift up on the cover to remove it. I found the following does work: There are grainy little spots that appear an disappear every couple seconds.

My TV remote can control the volume so I am not totally stuck. After minutes 8742hc works from a longer distance and I am able to sit on my couch.

To disable it go into the clock options menu of the display settings. However, I think it uses the same or similar software. If you are having any issues, reboot the box by unplugging it for 30 seconds.

Cisco HDC Manuals

Any help or ideas are appreciated. Although they are some nice cable management systems available such as the Blue Lounge cable organizer. TWC would consider it if it cixco them money. Using Cox cable with the HD. TWC tech helped to try and locate such settings but we could not find one. After removing the screws cjsco panel can be popped off, be careful not to break the clips. I am not a programmer, so I took this to mean that if the DVR function for EACH tuner is not always on or engaged somehow, like actually recording something, the Live TV functionality pause, scroll back, etc.


Even after a re-boot the screen remains Blank and record keeps flashing on and off. Any ideas on how to upgrade the ? Finally the last time they came out I convinced them to check the signal strength coming fisco my house as I am at the back end of my subdivision. Never had either before this TWC reset. It is very loud any very annoying.

Would like to upgrade to a WD 1 TB but have had no luck. After rebooting, everything ran slow meaning when I changed a channel it took almost a minute to change, when I hit the list to view what was recorded it took many more minutes. Release and then press EXIT.

I can see that the clock works, but is there some way to make it show the channel if it is ON instead of the clock? If so, you may have noticed a guide update in the last 6 months. Box has never been changed for about a year now.