Agner Krarup ERLANG. b. 1 January – d. 3 February Summary. Erlang’s work provided the methodological framework of queueing. The foundation of any good call center outsourcer is a proper understanding of Erlang and thus queueing theory. Agner Krarup (AK) Erlang. Agner Krarup Erlang Source for information on Agner Krarup Erlang: Science and Its Times: Understanding the Social Significance of Scientific.

Author: Mezijin Tojacage
Country: Puerto Rico
Language: English (Spanish)
Genre: Spiritual
Published (Last): 1 May 2009
Pages: 11
PDF File Size: 9.91 Mb
ePub File Size: 8.94 Mb
ISBN: 967-6-92575-115-3
Downloads: 71995
Price: Free* [*Free Regsitration Required]
Uploader: Vuzahn

November Learn how and when to remove this template message.

Erlang, Agner Krarup Agner Krarup Erlang developed the mathematical erlanv that underpinned the design of telephone networks from the s. FCR currently supports more than 70 clients and employs over 1, colleagues.

Without this knowledge it would be a challenge to say the least for designers to establish the necessary trunk group sizes for their networks to be efficient and scalable. His work on probability theory led him to join the Mathematical Association, where he met Johan Jensen, chief engineer at the Copenhagen Telephone Company. During this time he kept up his interest in mathematics, and he received an award for an essay on Huygens ‘ solution of infinitesimal problems which he submitted to the University of Copenhagen.

His work on the theory of telephone traffic won him international recognition. He was an associate of the British Institution of Electrical Engineers. His formula for the probability of loss was accepted by the British Post Office as the basis for calculating circuit facilities. Our mission is to provide innovative support for innovative companies.


This article includes a list of referencesrelated reading or external linksbut its sources remain unclear because it lacks inline citations.

His interests turned towards the theory of probability and he kept up his mathematical interests by joining the Mathematical Association. Modern Language Association http: For the next two years he taught alongside his father. He persuaded Erlang to apply his skills to the solution of problems which arose from a karrup of waiting times for telephone calls.

Agner Krarup Erlang – Wikipedia

From Wikipedia, the free encyclopedia. An Erlang by itself simply represents a single unit of telecommunications avner measurement. Archived from the original pdf on July 19, Contact Info All correspondence and legal documentation should be directed to: Erlang has been successfully implemented in contact centers and phone systems for over 20 years with reported uptimes of 9-nines, which is frankly unbelievable.

His friends nicknamed him “The Private Person”. Retrieved from ” https: Change settings No, thanks. He devised new calculation methods for certain forms of tables. Agner Krarup AK Erlang was a Danish pioneer of the study of telecommunications traffic in the early s. FCR has built a new class of high-quality, domestic-based contact center and business process outsourcing solutions.

A comprehension of Erlang calculation and traffic measurements make it much easier for telecom network designers to manage traffic patterns in their voice networks as well as call center managers to staff their centers. Then, copy and paste the text into your bibliography or works cited list.

Leave a Reply Cancel reply Your email address will not be published. He was the son of a schoolmaster, and a descendant of Thomas Fincke on his mother’s side.


This paper contained formulae for loss and waiting time, which are now well known in the theory of telephone traffic. His later work on the characteristics of telephone networks was soon adopted by telephone companies throughout the world, and his name lives on as the unit used to measure telephone traffic.

He returned to Lonberg and taught at his father’s school for two years.

Understanding Erlang and Queuing Theory

Erlang set forth a new principle for the calculation of certain forms of mathematical tables, especially tables of logarithms Print this article Print all entries for this topic Cite this article. He collected a large library of books mainly on mathematics, astronomy and physics, but he was also interested in history, philosophy and poetry.

At age 14, he passed the Preliminary Examination of the University of Copenhagen with distinction, after receiving dispensation to take it because he was younger than the usual minimum age. Learn more about citation styles Citation styles Encyclopedia. He attended the mathematics lectures of Zeuthen and Juel and these gave him an interest in geometrical problems which were to remain with him all his life. You may use these HTML tags and attributes: